Download FotoBay
Download the latest version of FotoBay for your computer from the Downloads page.
Screenshot placeholder
Download FotoBay
Download Page · Replace with actual screenshot
Related: FAQ answer
Help Center
Help
Short visual guides for setting up FotoBay and using your library. For quick answers to common questions, see the FAQ.
Getting Started
Set up your Bay and start backing up photos in a few minutes.
Download FotoBayInstall FotoBayLaunch Your BayInstall the Phone AppConnect Your PhoneAllow Photo AccessStart Syncing
Install FotoBay
Run the installer and complete the installation using the default settings.
Screenshot placeholder
Install FotoBay
Installer · Replace with actual screenshot
Related: FAQ answer
Launch Your Bay
Open FotoBay after installation. Your Bay will automatically start and prepare your photo library. The 14-day trial begins only after your first photo or video is successfully backed up to your FotoBay library. Installing, downloading, or launching FotoBay does not start the trial.
Screenshot placeholder
Launch Your Bay
First Launch · Replace with actual screenshot
Install the Phone App
Install the FotoBay app on your phone from the App Store.
Screenshot placeholder
Install the Phone App
App Store · Replace with actual screenshot
Connect Your Phone
Open the FotoBay app and connect to your Bay. Make sure both devices are on the same local network.
Screenshot placeholder
Connect Your Phone
Connect Screen · Replace with actual screenshot
Related: FAQ answer
Allow Photo Access
Grant permission so FotoBay can back up and organize your photo library.
Screenshot placeholder
Allow Photo Access
Photos Permission · Replace with actual screenshot
Start Syncing
FotoBay will begin copying your photos to your Bay. Progress is shown in the app.
Screenshot placeholder
Start Syncing
Sync Screen · Replace with actual screenshot
Related: FAQ answer
Using FotoBay
Everyday ways to browse and organize photos on your Bay.
Import Photos
Bring photos into your Bay from your phone sync, or add existing folders from your computer when available.
Screenshot placeholder
Import Photos
Import Photos · Replace with actual screenshot
Browse Your Library
Open your library on the Bay to scroll through photos and videos stored on your computer.
Screenshot placeholder
Browse Your Library
Library View · Replace with actual screenshot
Albums
Group related photos into albums so you can find them quickly later.
Screenshot placeholder
Albums
Albums · Replace with actual screenshot
Favorites
Mark photos you love so they are easy to revisit from Favorites.
Screenshot placeholder
Favorites
Favorites · Replace with actual screenshot
Search
Use search to find photos by people, places, or other details available in your library.
Screenshot placeholder
Search
Search · Replace with actual screenshot
Timeline
Explore your photos in chronological order to revisit moments as they happened.
Screenshot placeholder
Timeline
Timeline · Replace with actual screenshot
Troubleshooting
Most problems can be solved in just a few steps.
Connection
Things to check
- FotoBay is running on your computer.
- Your phone and Bay are connected to the same Wi-Fi network.
- Your computer is turned on.
Solution
Wait a few seconds and try connecting again.
If your Bay still doesn't appear, restart FotoBay and try again.
Still need help? Use Report Bug from within FotoBay.
Sync
Things to check
- The FotoBay app is open.
- Your Bay is running.
- Your devices are connected.
Solution
Sync resumes automatically when the connection becomes available.
Still need help? Use Report Bug from within FotoBay.
If the FotoBay app is moved to the background or your phone is locked, iOS may pause syncing.
Solution
Reopen the FotoBay app and keep it in the foreground while syncing continues.
License
Solution
Install FotoBay on the new computer and transfer your license.
Your existing photo library can then be moved to the new Bay.
Things to check
- Internet connection
- Correct purchase email
- Latest version of FotoBay
Solution
Try activating again.
If activation still fails, contact support.
Still need help? Contact support.
Computer
Your Bay is unavailable while your computer is asleep.
Solution
Wake your computer and FotoBay will become available again.
Your photos remain on storage that you own or control. Open FotoBay to see the configured library location.
Your Bay needs to be running for devices to connect and sync.
Solution
Launch FotoBay again.
General
Use your operating system's normal uninstall process. Removing FotoBay does not automatically delete your photo library unless you choose to remove it separately.
If the issue continues:
Solution
- Open FotoBay.
- Choose Report Bug.
- Describe the problem.
FotoBay will include only technical diagnostic information needed to investigate the issue. No photos, videos, thumbnails, album names, tags, notes, filenames, or other library metadata are included.
Still need help? Use Report Bug from within FotoBay.
Still stuck?
Browse the FAQ for quick answers. For technical problems, use Report Bug inside FotoBay whenever possible. For licensing, billing, or general questions, visit Contact.